Papernow is a topnotch platform offering professional writing services. Customers in need of custom writing services approach the platform with high expectations. The company must design products that are market specific. Additionally, Papernow ensures the customers receive the services to their satisfaction. Unfortunately, considering how active and competitive the writing services are, it is essential that the company adjusts to fulfill all the customer needs. Therefore, while the writing services mostly require delivering quality jobs, certain additional features are vital for the company’s success.
Some of the issues include;
- Pricing per page for different papers.
- ebsite simplicity and accessibility.
- Quality and versatility of the writers
As such, the following review addresses all the major components of a professional writing platform.
Usability and design of the site
Papernow’s homepage is aesthetically inviting. The user can access the website on any device since the website is very responsive. The website has various sections that help the user navigate the site. The first section has a design like most professional writer websites. The first section is the price calculation section. The division is a show of customer convenience allowance before making an order. Unfortunately, the site has so many details that may be unnecessary. As such, it may be difficult for a new user to access a specific area of concern.
Additionally, the other webpages have an amateurish design. Again, the custom papers are at the bottom of the webpage. On the bright side, the papers have a proper arrangement for easy accessibility.
Quality of writer
The website has more than 1200 writers. Unfortunately, the site is not clear on how they go about with the recruitment process. On the other hand, the website boasts of writers who work on short-deadlines and have at least a master’s degree. Once the customer has ordered a paper, the company finds an expert writer. More specifically, the website matches the subject to a writer who is conversant with the subject within ten minutes. The quick match is a show of the array of writers they have on reserve. Unfortunately, the company may offer the job to a conversant writer but not an expert with the topic. Consequently, the results are substandard. Again, the website does not allow customers to know how many orders Papernow has completed so far. Either way, customer reviews show that the writers deliver averagely well. Additionally, the website allows the customer to communicate with the writer directly.
The pricing on this platform varies depending on the level of writing, type of paper, and period. For a high school level, the pricing of an essay with a twenty days deadline is $14.03 per page. The Ph.D. level costs $25.43 per page for an essay for the same period. There are many papers that Papernow writes for the customers at different prices. A customer can easily access the prices on the website. While these prices are high, Papernow delivers to the clients. The company offers a money back guarantee if there is no customer satisfaction. Fortunately, hardly do such cases occur. Additionally, the high prices may much the high quality.
Customer needs may prompt a customer to call the support team. Unfortunately, the team is not always available. On the website, the team should be accessible 24/7 to address issues promptly. It is not often the case since some problems may not get a solution, and this does not resonate well on Papernow’s image. Either way, the website does respond to reviews, but that is not a very good approach. Customer reviews show the customer support is slow in addressing customers’ grievances.
The website allows the customer to order a paper with at least three hours and at most twenty days. The platform advice users to order essays with a more extended period to save. Additionally, a paper with longer periods is safe for free revisions. The revisions can are achievable if the customer returns the assignment in two weeks. Paperwork pays attention to the deadlines averagely well considering the customer reviews.
The website could consider adjusting the design of the website. It is possible if they keep unnecessary information at the end. Otherwise, in its entirety, the site does an excellent job in ensuring the orders transpire to quality papers. As such, the website deserves a 3/5.